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IDEXX Cornerstone Community

The following Guiding Principals and Terms and Conditions apply to your use of the IDEXX Cornerstone® Community (the “Community”). Please read and familiarize yourself with these rules before using the Community.

Intent of Community The Community is intended to provide a place for Cornerstone users to exchange ideas and propose solutions related to Cornerstone and related technology. We want it to be a valuable place to share information.

Guiding Principals

- Be nice, assume and act in good faith. Civil and constructive dialogue is expected from everyone involved.
- Be relevant. That does not mean any topic related to IDEXX. The Community is not the appropriate channel to seek technical support or inquire about an order.
- Be honest and ethical. Do not infringe on any patent or copyright or share any confidential information.State your affiliation if you are recommending a product sold by your employer or write bad things about a product and you are employed by a company selling similar products.
- Be restrictive in posting links to other websites, especially commercial sites.; Do not post any material that is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise in violation of any law.
- Do not post advertisements, spam, chain letters, pyramid schemes, or solicitations.All messages, statements, and other information on the Community are the sole responsibility of the person from whom such content originated. This means you, and not IDEXX, are entirely responsible for all content that you upload, post, transmit, or otherwise make available on the Community. IDEXX has the right, but not the obligation, to review or monitor messages, statements, content, or other information posted on the Community, and may, but is not obligated to, delete,edit, or prevent the posting of any content that IDEXX finds inappropriate in any way. IDEXX may use your posts in promotional materials. IDEXX may at any time modify or discontinue, temporarily or permanently, the Community (or any part thereof) with or without notice. IDEXX may prohibit use of or posting on the Community by users who violate these Guiding Principals or the Terms of Service.

If you have questions about how the Community is run, click on the “Contact Us” link at the bottom of any page. These Terms of Service and Guiding Principles (“Terms of Service”), the IDEXX Web site Terms of Use, and IDEXX’s Privacy Policy govern your use of the Community. These terms are not exhaustive and IDEXX reserves the right to modify them at any time, effective upon posting. By registering as a user or using the Community, you agree to abide by these terms. Any violation of these Terms of Service may result in the suspension or termination of your right to access the Community. The Community is a valuable place for people to exchange information and ideas and learn from one another. Like any community, the Community is most valuable when everyone follows certain basic guidelines and rules of conduct. These Terms of Service and the Guiding Principles detail what is expected of you and what you can expect from other participants when using the site. Use of the Community is limited to participants age 18 and of majority in the state of primary residence. You must register in order to access the Community. One user per email address,screen name and password is authorized. IDEXX will handle all personal information in accordance with IDEXX's Privacy Policy.

By registering for the Community, you agree that all information provided in your profile is accurate, true, current and complete. IDEXX and its agents may terminate your account if any of the information provided is found to be inaccurate, false, out of date, or incomplete.The Community is not intended as a way for visitors to get answers from IDEXX on any issue; it is intended as a means to exchange ideas and propose solutions. Unless the person is a site manager or otherwise authorized to speak on behalf of IDEXX, the views and statements of IDEXX employees are theirs alone and do not represent an official company position. The Community is not a substitute for contacting IDEXX support, for example, for resolution of personal customer services issues. U.S. customers can contact IDEXX Customer Support at 1-800-695-2877.


You grant to IDEXX and its designees a perpetual, irrevocable, non-exclusive fully-paid up and royalty free license to use any ideas, expression of ideas or other materials you submit (collectively, “Materials”) to the Community without restrictions of any kind and without any payment or other consideration of any kind, or permission or notification, to you or any third party. The license shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license the Materials, and all rights therein, in the name of IDEXX, or its designees throughout the universe in perpetuity in any and all media now or hereafter known. The license shall also permit IDEXX and its designees to use portions of the Materials you submit, rerecord or modify any audio tracks or visual images you provide, rewrite any Materials you submit, and/or incorporate other materials, either created by IDEXX and its designees or licensed from third parties, with the Materials you submit. Any such works shall be deemed Materials owned by IDEXX and shall not be subject to your approval or payment by IDEXX of any compensation to you. You agree that the Materials you submit: (i) are original with you and accurate,and (ii) do not violate and will not violate the rights of any third party or any local, state, national or foreign law, including any right of publicity, right of privacy or any other proprietary right. You acknowledge and agree that the relationship between you and IDEXX is not a confidential, fiduciary, or other special relationship. We shall have the right, but not the obligation, to use your name, likeness, biography and other information about you in connection with any use of the Materials you submit. By making a submission, you acknowledge and agree that IDEXX and its designees may create on their own or obtain many submissions that may be similar or identical to the Materials you submit through the Community or other channels and means. You hereby waive any and all claims you may have had, may have, and/or may have in the future, that the Materials accepted, reviewed and/or used by IDEXX and its designees may be similar to your Materials.

Option to Purchase

IDEXX shall have the exclusive option to purchase from you and acquire all right, title and interest, including, without limitation, any copyrights and other intellectual property law in and to the Materials you submit, which rights shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license and apply for copyright registration for any or all of the Materials, and all rights therein, in the name of IDEXX, or its designees throughout the universe in perpetuity in any and all media now or hereafter known. The option shall be exercisable by us from the date you submit the Materials until 1 year from that date. If we exercise the option, you agree to accept payment in the amount of $1000 USD or value in kind at IDEXX’s discretion, and you agree to execute, acknowledge and deliver such other instruments consistent with an assignment of the intellectual property as may be reasonably necessary to carry out or effectuate the purposes or intent of the assignment of the Materials. You hereby release and hold harmless IDEXX, its affiliated entities, employees, directors, officers, licensees and assigns and each of their respective designees (“IDEXX Entities”) with respect to any claims, damages, costs, losses and expenses, including reasonable attorneys fees, due to or arising out of content you submit, post, transmit or make available through the Community, the use of such content by the IDEXX Entities for any purpose, your use of the Community, your violation of these Terms of Service or the Website Terms of Use, or the violation by you or the IDEXX Entities of yours or any third party’s rights including, without limitation, intellectual property or other proprietary rights, rights of privacy and publicity, rights of attribution, or any other liability, direct or indirect, vicarious, contributory, or otherwise.

Disclaimer of Warranties and Limitation of Liability

Most of the content posted to the Community is provided by third parties like you. Such third-party content is the sole responsibility of the person originating that content. IDEXX does not control, and is not responsible for this third-party content. IDEXX does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement of intellectual property rights, or quality of any content on the Community regardless of who originates that content. You expressly understand and agree that you bear all risks associated with using or relying on that content. IDEXX will not be liable or responsible in any way for any content posted on or linked from The Community including, but not limited to, any errors or omissions in content, or for any losses or damage of any kind incurred as a result of the use of or reliance on any content. This disclaimer and limitation on liability is in addition to the disclaimers and limitations contained in the Website Terms of Use that apply to all of IDEXX's websites. The Community allows users to post hypertext links to content hosted and maintained by third parties. Links are subject to treatment like any other type of content posted to the Community. You may not include a link that directs users to any content or information that, if posted in the Community, would constitute a violation of these Terms of Service. The linked sites and content are not moderated by IDEXX, are not under IDEXX's control, responsibility or endorsement and your access to any linked site is at your own risk. When leaving the Community using any link provided by a user, you should be aware that IDEXX's terms and policies no longer govern, and you should review the terms and policies, including privacy and data gathering practices, of that particular site. If you access a linked site and find materials to be in violation of these Terms of Service, you may report the link.


IDEXX generally does not pre-screen, verify or edit the content posted by users in the Community. However, IDEXX and its agents reserve the right to do so and investigate any violation of the IDEXX Website Terms of Use and these Terms of Service and to take appropriate remedial action. IDEXX has absolute discretion to enforce the terms of these documents, including, but not limited to, warning users of violations, disabling or suspending the Community access, deleting,screening or editing any content, or prohibiting any behavior that does not comply with these Terms of Service, or which is otherwise inappropriate for the Community. Deliberate attempts by users or someone on their behalf to evade or circumvent their suspension or termination of rights to use the Community violates these Terms of Service, constitutes an unlawful trespass to IDEXX's equipment and systems, and may result in legal action. IDEXX also may release information concerning your use of the Community (including posted content, registration information, and network records) when IDEXX believes release is appropriate to comply with the law; to enforce or apply IDEXX's Website Terms of Use and these Terms of Service; to protect IDEXX's rights or property, or to protect IDEXX's users from fraudulent, abusive, or unlawful use of The Community; or if IDEXX reasonably believes that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records. By participating in the Community, including the posting of content and commentary, you agree that you will not upload, post, or otherwise transmit any content (including text, links, communications, software, images, sounds, data,or other information) that is not consistent with the permissible uses outlined by the Terms of Service, including, but not limited to, content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, vulgar, profane, sexually explicit, obscene, racially or ethnically offensive or otherwise objectionable. Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party constitutes advertising or promotion, junk mail, spamming, chain letters, or any other form of unauthorized solicitation. Links that connect to commercial Web sites will not be considered unauthorized solicitations unless the link or the website content appears to be intended as a means of solicitation as determined by IDEXX in its sole discretion; Contains software viruses, Trojan horses, worms, time bombs, cancel bots or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware; Provides any non-public information about IDEXX or any other company or person without the proper authorization to do so. This includes providing the names, addresses and extension numbers of IDEXX employees and the Community participants; Intentionally interferes with the operation of the Community or with a fellow user's message box, without limitation, mail or bombing, news bombing, other flooding techniques, deliberate attempts to overload a system and broadcast attacks, or attempts to avoid messaging blocking; ;Impersonates any person or entity, including an IDEXX employee, or forges any TCP-IP packet header, e-mail header or any part of a message header. This prohibition does not include the use of aliases or anonymous remailers; Attacks or insults another Community user or site manager; Suggests or encourages illegal activity; or violates U.S. export law, including, without limitation, the Export Administration Act and Export Regulations maintained by the Department of Commerce.

Governing Law and Venue

These Terms of Service will be governed by and construed in accordance with the laws of the State of Maine, United States of America, without giving effect to any principles of conflicts of laws. All disputes arising out of or relating to these Terms of Service shall be finally resolved by arbitration conducted in the English language in Portland, Maine, U.S.A. under the commercial arbitration rules of the American Arbitration Association. The parties shall appoint as sole arbitrator a retired judge who presided in the State of Maine. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for judicial acceptance of the award or order of enforcement. Notwithstanding the foregoing, IDEXX shall be entitled to seek injunctive relief, security, or other equitable remedies from the United States District Court for the District of Maine, U.S.A. or any other court of competent jurisdiction.

IDEXX Website Terms of Use: Terms of Use

IDEXX's Privacy Policy: Privacy Policy